Commercial Deposits Coordinator
Company: WaFd Bank
Location: Bellingham
Posted on: May 27, 2023
Job Description:
Job Summary:The Commercial Deposit Coordinator reports to the
Commercial Division Manager and is responsible for providing high
quality service to commercial relationships. Along with the key
functions listed below, this deposit position will be expected to
uphold the value that WaFd Bank places on simply being nice when
servicing our co-workers and clients.
- Deliver exceptional customer service to commercial deposit
customers and the internal business lines in the execution of all
assigned duties
- Regularly maintain commercial deposit client documentation in
order to meet audit and bank standards
- Drive consistency in TM documentation such as updating service
agreements
- Seek resolution for operational issues to customer's complete
satisfaction and escalate systematic issues as encountered
- Keep Relationship Managers and Treasury Relationship Managers
apprised of critical developments in commercial customer
relationships
- Complete a review of the daily Check and ACH Pay/Returns
decisions for commercial deposit customers
- Review commercial account deposit hold request and escalate to
relationship managers when needed
- Assist customers with out of branch wire requests, internal
account transfer requests, stop payment requests and custom deposit
reports requests
- Review daily commercial branch reports, including overdraft
reports and inactive account reports
- Manage commercial deposit customers daily chargeback
notifications
- Closely adhere to the Bank's Information Security policies and
procedures
- Perform tasks that affect the Bank's compliance with federal
and/or state regulations Qualifications:
- General knowledge of commercial banking preferred
- Must have excellent written and verbal communication skills,
effective analytical skills, and organizational skills
- Candidate should be able to accept instruction, prioritize,
follow-through on work assignments with minimal supervision, and be
able to work in a team environment
- Excellent relationship building and communication skills
- Working knowledge of or the ability to learn applicable state
and federal laws, regulations, policies, and procedures related to
this position
- Demonstrated experience with Microsoft Office -- Excel, Word
and electronic communication systemsBenefits:At WaFd Bank you get
all of these great benefits!
- Paid time off for vacation, sick days and holidays
- Health insurance
- Stock options
- Bonus programs
- Generous 7% 401(k) employer matching*
- Paid Parental Leave
- Life and AD&D insurance
- Long-term disability
- Tuition Reimbursement
- Employee assistance programs
- Pre-tax health and dependent-care spending plansEEO
Statement:We are committed to Equal Employment Opportunity and
Affirmative Action. We recruit, hire, train and promote persons in
all job titles and ensure that all other personnel actions are
administered without regard to race, religion, color, national
origin, citizenship, sex, sexual orientation, gender identity, age,
veteran status, disability, genetic information, or any other
protected characteristic. WaFd Bank is committed to providing
reasonable accommodations to employees and applicants with
disabilities to the full extent required by the Americans with
Disabilities Act (ADA). If you feel you need a reasonable
accommodation pursuant to the ADA, you are encouraged to contact us
at 800.324.9375.Min:USD $38,000.00/Yr.Max:USD $65,000.00/Yr.
Keywords: WaFd Bank, Bellingham , Commercial Deposits Coordinator, Accounting, Auditing , Bellingham, Washington
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