Nurse Practitioner Clinical Services Manager - Washington State
Company: UnitedHealth Group
Location: Bellingham
Posted on: May 6, 2022
|
|
Job Description:
Combine two of the fastest-growing fields on the planet with a
culture of performance, collaboration and opportunity and this is
what you get. Leading edge technology in an industry that's
improving the lives of millions. Here, innovation isn't about
another gadget, it's about making health care data available
wherever and whenever people need it, safely and reliably. There's
no room for error. Join us and start doing your life's best
work.(sm)
The Optum Dual Special Needs Plan (DSNP) at Home program is a
longitudinal, integrated care delivery program that coordinates the
delivery and provision of clinical care of members in their place
of residence. The DSNP program combines Optum trained clinicians
providing intensive interventions customized to the needs of each
individual, in collaboration with the Interdisciplinary Care Team,
which includes the Optum clinician, the member's Primary Care
Provider and other providers, and other professionals. Optum
providers serve people in their own homes through annual
evaluations, ongoing visits for higher risk members, care
coordination during transitions from the hospital or nursing home
and ongoing care management.
Reporting to the Director of Clinical Operations, the CSM is
responsible for clinical outcomes and business operation targets of
market. The role will have direct supervisory responsibility over a
team of mid-level practitioners including Nurse Practitioners, BH
Case Managers, and RNs.
This role requires you to travel from one appointment to the next.
Should you be driving on your own, you must provide proof of a
valid driver's license from appropriate government authorities, to
ensure compliance with the law.
Primary Responsibilities:
Set team direction, resolve problems, and provide guidance to
members of own team
Oversee work activities of other supervisors and staff
Adapt departmental plans and priorities to address business and
operational challenges
Influence and/or provide input to forecasting and planning
activities
Manage salary, bonus incentives and policies in a manner which
reward performance excellence
Ensure effective orientation and development for Clinical
Staff
Utilize Complex Population Management performance tools that hold
the clinical team accountable for market metrics and performance
standards
Promote individual development by providing learning and growth
opportunities to clinical staff
Actively participate in local/regional NP, PA, Physician and
Geriatric associations with goal of developing clinical and
leadership skills
Communicate needs and issues addressed by clinical staff to local
market and corporate leadership as appropriate
Participate in site specific strategic planning activities
Develop solutions to problems or barriers by partnering with key
stakeholders
Provide clinical and clinical operations expertise on business
development efforts
Serve as a role model to internal and external partners
Oversee implementation and adoption of clinical and quality
initiatives
Accountable for specific financial targets related to clinical
programs
Use knowledge of the business and financial goals to determine and
communicate clinical priorities
Partner with staff to achieve business goals
Monitor and hold clinical team accountable for documentation and
coding initiatives to achieve revenue accuracy
Actively engage, coach and drive clinical staff in implementing
activities to grow same store and new membership (product/payer
specific)
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
Certified Nurse Practitioner through ANCC/AANP/ACNP/AG AC NP for
adult, family and/or geriatrics (GNP preferred), or Masters
prepared Physician Assistant in compliance with state licensure
requirements
Current unrestricted license in state(s) in which practicing
Unrestricted DEA (license to prescribe narcotics/level II info
here) per state regulations (unless prohibited in state of
practice)
3+ years related leadership experience with focus on managing and
developing a clinical team, preferably in geriatric care
setting
Proven experience in developing and sustaining internal and
external client relationships with healthcare professionals,
(DON's, administrators, MDs, RNs, etc.)
Data analysis capabilities
Proficient computer skills including the ability to document
medical information with written and electronic medical
records
Full COVID-19 vaccination is an essential requirement of this role.
UnitedHealth Group will adhere to all federal, state and local
regulations as well as all client requirements and will obtain
necessary proof of vaccination prior to employment to ensure
compliance
Preferred Qualifications:
Experience in adult teaching environment
Solid business acumen including analysis and business planning
experience
Knowledge of Medicare and Medicaid environments
Ability to lift up to 40 pounds
Excellent communication skills and demonstrated ability to foster a
culture of clinical excellence and build collaborative
relationships
Solid organizational skills and multitasking abilities will be keys
to success
Solid clinical critical thinking skills
All patient-facing team members will be provisioned with
appropriate Personal Protective Equipment (PPE) required for use,
as this is an essential function of the role.
To protect the health and safety of our workforce, patients and
communities we serve, UnitedHealth Group and its affiliate
companies now require all employees to disclose COVID-19
vaccination status prior to beginning employment. In addition, some
roles require full COVID-19 vaccination as an essential job
function. UnitedHealth Group adheres to all federal, state and
local COVID-19 vaccination regulations as well as all client
COVID-19 vaccination requirements and will obtain the necessary
information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employment.
Careers with Optum. Here's the idea. We built an entire
organization around one giant objective; make health care work
better for everyone. So when it comes to how we use the world's
large accumulation of health-related information, or guide health
and lifestyle choices or manage pharmacy benefits for millions, our
first goal is to leap beyond the status quo and uncover new ways to
serve. Optum, part of the UnitedHealth Group family of businesses,
brings together some of the greatest minds and most advanced ideas
on where health care has to go in order to reach its fullest
potential. For you, that means working on high performance teams
against sophisticated challenges that matter. Optum, incredible
ideas in one incredible company and a singular opportunity to do
your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment
Job Keywords: Clinical Services Managers, Optum at Home, OAH,
Tacoma, , Olympia, Bellingham, Everett, WA, Kennewick, WA,
Washington
Keywords: UnitedHealth Group, Bellingham , Nurse Practitioner Clinical Services Manager - Washington State, Executive , Bellingham, Washington
Click
here to apply!
|