Case Manager

Company: Lifelong
Location: Bellingham
Posted on: March 16, 2023

Job Description:

Lifelong is a community health organization committed to removing barriers to health with relentless compassion so that no one faces illness and injustice alone. We lead with heart. Our respect for people drives our mission. For over 35 years, Lifelong has fought health inequity with relentless compassion. We work to remove barriers to health for all people, so that no one faces illness and injustice alone. Our comprehensive services include food and nutrition, healthcare navigation, aging and disability support, and connection to housing and other vital resources. We're looking for passionate, dedicated people to join our talented team and make real, meaningful change in the daily lives of those living with chronic and life-threatening illnesses in their community. Lifelong offers exceptional benefits, including paid time off, medical, and dental coverage in addition to a balanced work-life integration. We seek applicants who value diversity and inclusivity. Women, People of Color, and members of the LGBTQIA+ Community are encouraged to apply. Job Summary: The position consists of two separate and distinct case management roles:.5 FTE Housing Case Manager and.5FTE Medical Case Management. for a full time, non-exempt, union, regular position. The Housing Case Manager partners with clients within the office setting and within the client's home to deliver services which focus on accessing temporary and long-term housing, improving housing stability through life skills development, and acting as a liaison between clients and landlords. The Medical Case Manager assists clients with chronic conditions to access and engage in medical care, treatment, mental health, substance use services, as well as other community services which support the individual's wellbeing and reduce barriers to care. Essential Duties Engages and builds report with clients, completes assessments, and co-creates service plans to address client's needs which are implemented, monitored, and revised regularly. Develops a working knowledge and collaborates with community resources to link clients with a variety of public and private programs. Navigates complex health care and insurance programs; coordinating with multi-disciplinary teams and clients to reduce barriers to care and prevent gaps in health coverage. Assists clients with housing searches, advocates with landlords/property managers, and addresses barriers to housing both short and long-term housing solutions. Provide support and education on the Landlord/Tenant Laws and advocate for participant's rights as tenants, respond to complaints and develop positive liaison relationships with landlords and housing authorities. Build awareness of HIV in and effort to increase community knowledge and reduce stigma. Maintains timely, accurate and confidential client files, in accordance with departmental standards. Core Competencies Successful experience working with individuals who experience complex chronic health conditions, behavioral health barriers, chemical dependency, poverty, homelessness, and stigma-induced isolation. Comfortable working with individuals along the entire continuum of diversity; including but not limited to varying abilities, race, class, gender identity, and sexual orientation. Clear understanding and adherence to professional boundaries, ethics, HIPPA principles, and self-care practices within a trauma-informed environment. Well-developed ability to build strong working relationships with colleagues, external providers, and partner agencies. Demonstrated clear, professional, and engaging communication in both verbal and written form. Comfortable working independently, with accountability, sound judgment, discretion, and professionalism. Demonstrated ability to organize, prioritize multiple projects, and meet deadlines in a time-sensitive environment. Ability to learn, accept feedback and adapt to ongoing client and programmatic changes; ability to respond quickly to change. Strong working knowledge of Microsoft Word, Excel, web-based meeting platforms and experienced in database entry with attention to detail. Education and Experience: Three years professional experience providing housing or case management (or similar) services to people with high barriers to care. Preferred Bachelor's degree in a social services or related field, equivalent experience is acceptable. Lived experience: individuals from non-dominant cultures encouraged to apply. Cover letter with summary of experience requested. Physical Requirements & Work Environment Standard office environment: the position is in an office setting, with multiple meetings at community agencies and within client's homes. Office location in Bellingham with travel primarily in Whatcom and Skagit Counties with periodic travel in San Juan and Island Counties. All staff are currently required to use personal protective equipment to prevent exposure to COVID-19, and proof of full COVID-19 vaccination is required as a condition of employment. Qualified candidates must possess a valid driver's license to access either a personal vehicle or an agency-provided vehicle; mileage will be reimbursed at the standard IRS rate. Ability to lift 10 pounds. Lifelong is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. As such we do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Employment Type: Full Time Years Experience: 3 - 5 years Salary: $22 - $34 Hourly Bonus/Commission: No

Keywords: Lifelong, Bellingham , Case Manager, Executive , Bellingham, Washington