Sales - Clinical Account Manager
Company: Apria Healthcare Group
Location: Bellingham
Posted on: May 24, 2023
Job Description:
Job SummaryABOUT THE COMPANYApria Healthcare's mission is to
improve the quality of life for our patients at home. We are
looking for empathetic, thoughtful, and compassionate people, to
meet the needs of our patients. Already an industry leader in
healthcare services, we provide home respiratory services and
select medical equipment to help our patients sleep better, breathe
better, heal faster, and thrive longer.JOB SUMMARYThis position is
primarily responsible for selling and servicing Apria products and
services at their assigned hospitals and medical groups. This
includes generating clinical demand, facilitating discharge of
patients from Acute Care settings, providing education on usage of
therapeutic equipment for NPWT and NIV to patient and caregivers,
procuring required paperwork for billing and coordinating logistics
of equipment for home delivery with patient and branch staff. This
position will work with the Branch Managers to develop and execute
specific strategies and tactics to achieve sales (quarterly quota),
customer satisfaction and profitability goals. The applicant must
be highly motivated, flexible, and sales/service oriented.ESSENTIAL
DUTIES AND RESPONSIBILITIES
- Conducts daily sales calls to high potential case managers,
doctors and other sales targets in assigned accounts as determined
by Branch Manager
- Creates and maintains call plans to qualify new and maintain
existing referrals to grow the business
- Enters call plan and outcomes into the CRM system
- Partners with the Branch Managers to review call plan to
achieve strategic goals
- Collaborates with case managers, payers, referral sources, home
health agencies and Apria intake staff to facilitate
discharges
- Obtains supportive documentation for clinical and financial
patient care management
- Provides patient/caregiver initial education and documentation
around usage of equipment and/or supplies for wound care and other
therapies
- Communicates follow-up information to case managers after
patient discharge
- Identifies on-site educational opportunities with hospital
staff
- Provides continuing education programs as needed to on-site
hospital and payer case managers
- Identifies and develops strategic relationships within the
institution that will enhance patient care
- Facilitates communication amongst all members of the patient
care team
- Identifies opportunities for improvement in patient care
- Participates in the institution's quality assurance/performance
improvement initiatives as requested
- Performs other duties as required. Minimum Required
QualificationsMINIMUM REQUIRED QUALIFICATIONS
- Valid Driver's License is requiredEducation and/or Experience
- Four-year college degree with two years of medical sales
experience preferred.ORCertificates, Licenses, Registrations or
Professional Designations
- Current licensure as a Registered Nurse or a Licensed
Respiratory Therapist that holds a license in appropriate state of
practice with at least 1 year of related experience. The licensed
Respiratory Therapist must also hold a certification by the
National Board for Respiratory Care (NBRC) SKILLS, KNOWLEDGE AND
ABILITIES
- Successful completion of Apria's training and competency
assessments
- Demonstrated ability to build and maintain solid working
relationships with internal and external customers
- Learn and comply with all Department of Transportation
requirements determined for use of Apria vehicles
- Must possess a valid driver's license
- Willingness to participate in ongoing training and
development
- Geographically located within the assigned territoryLanguage
Skills
- English (reading, writing, verbal)PHYSICAL DEMANDSWhile
performing the duties of this job, the employee uses his/her hands
to finger, handle or feel objects, tools or controls; reach with
hands and arms; stoop, kneel, or crouch; talk or hear. The employee
uses computer and telephone equipment. Specific vision requirements
of this job include close vision and distance vision. Must be able
to travel by plane and automobile (if applicable).WORK
ENVIRONMENTWhile performing the duties of this job, the employee
rarely is exposed to fumes or airborne particles, toxic or caustic
chemicals. The noise level in the work environment is usually low
to moderate.The physical demands and work environment
characteristics described above are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.Apria Healthcare is committed to hiring veterans and
military spouses. BenefitsComprehensive benefits package offered
for eligible employees:
- Competitive salary
- Ability to have early access to earned wages
- Medical, Dental and Vision
- Healthcare Flexible Spending Accounts and Healthcare Savings
Accounts
- Life, AD&D and Disability Insurance
- Paid Time Off, including Vacation, Personal Time, Paid Sick
Leave & Paid Holidays
- 401K Savings Plan (available immediately)
- Educational Assistance
- Employee Referral Reward Program
- Employee Discount Programs
- Company Paid Employee Assistance Plan (available
immediately)
- We recognize our veterans by offering a company paid day off
for Veterans Day
- Career Advancement/ Development Opportunities Compensation
- Compensation is commensurate with experience
- Annual compensation is based on a 40 hour week
- This position is commission eligible EEO StatementAs an EOE/AA
employer, Apria Healthcare is committed to providing all applicants
and employees with equal access to employment opportunities,
regardless of sex, race, age, color, national origin, disability,
pregnancy, religion, genetic information, sexual orientation,
transgender status, gender identity, marital status, veteran
status, or any other characteristic protected by federal, state, or
local law. Apria Healthcare shall abide by the requirements of 41
CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit
discrimination against qualified individuals on the basis of
protected veteran status or disability, and require affirmative
action by covered prime contractors and subcontractors to employ
and advance in employment qualified protected veterans and
individuals with disabilities. AA/EOE, M/F/Disability and Vet
Keywords: Apria Healthcare Group, Bellingham , Sales - Clinical Account Manager, Executive , Bellingham, Washington
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