Patient Access Representative - Orthopedics

Company: PeaceHealth
Location: Bellingham
Posted on: August 30, 2020

Job Description:

Description PeaceHealth is seeking a Patient Access Representative - Orthopedics for a Full Time, Day position. Hourly compensation starts at $16.67, more depending on experience.SummaryAssists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.Detailed Responsibilities+ Assists with departmental coverage as needed.+ Manages daily appointment schedules which may include reminder calls and calling all referrals.+ May transport patients utilizing escort or wheeled transport equipment.+ Pre-registers/registers patients with accurate patient demographic, financial data. Upon registration, address co-pay (including collections of monies), co-insurance, for scheduled appointment/procedure, etc. May register patients using a mobile cart that is taken into patient rooms or other areas.+ Responds to customer's inquiries.+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorizations and/or referrals as appropriate prior to patient arrival.+ Strong background in customer service may be considered in lieu of medical office or related experience.+ Performs other duties as assigned.QualificationsEducation:+ High School diploma or equivalent preferred.Other InformationExperience/Training Requirements:+ One year of medical office or related customer service experience required.+ Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding preferred. + Knowledge of insurance process and regulations preferred.Other Skills/Requirements+ Experience with Microsoft Office applications, including Word, Excel and Outlook preferred. + Must be able to manage conflict effectively and professionally.+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. + Good customer service skills and good interpersonal skills.Working Conditions+ Work is performed under normal working conditions with adequate lighting and ventilation. + Ability to lift objects weighing 50 lbs. or less. + Duties require the ability to concentrate and pay close attention to detail (more than 65% of work time). + Work requires normal amounts of physical effort up to 33% of the time.See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility. For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.REQNUMBER: 2471

Keywords: PeaceHealth, Bellingham , Patient Access Representative - Orthopedics, Healthcare , Bellingham, Washington