Company: Hoagland Pharmacy
Posted on: August 7, 2022
RETAIL PHARMACY ASSISTANT
REPORTS TO: RETAIL PHARMACY TECHNICIAN SUPERVISOR
Assist Pharmacy Manager and Staff Pharmacist in providing excellent
customer service to our customers. Assist Pharmacy Technicians with
filling of prescription orders. Answer phone calls from healthcare
providers, customers, and vendors.
? Maintain a positive friendly attitude while working in a fast
? Retain customer through superior customer service.
? Prescription processing including labeling bottles,
non-professional routine patient inquiries, and filling
? Refer new prescriptions, actual handling of Pharmaceuticals, and
questions form providers and customers regarding health care to the
? Triage phone calls.
? Provide prompt, professional service to customers while
protecting PHI. (Protected Health Information) and complying with
the State and Federal Statutes, Rules, and Regulations Governing
Practices of Pharmacy.
? Maintain customer confidentiality at all times as required by
? Efficient and accurate data and prescription entry and record
keeping in compliance with Company policies and procedures.
? Under the supervision of the Pharmacist, the assistant may
participate in inventory control including ordering, receiving,
pricing, checking expiration dates, stock maintenance, and
? Participates in traditional and e-learning programs.
? Works effectively with other company employees, mangers, and
? Perform all job functions with Company Mission, Vision, and Goal
Statements in mind.
JOB REQUIREMENTS AND QUALIFICATIONS
? High School Diploma or General Education Degree (GED); Washington
State Pharmacy Assistant License.
? Must demonstrate proficiency, productivity, and effective time
management while working independently in a fast paced environment
with minimal supervision.
? Must demonstrate proficient ability to foster professional
working relationships utilizing strong interpersonal and
communication skills organization-wide.
? Must demonstrate the ability to quickly acquire knowledge of
Company program structure and pharmacy policies and procedures.
? Must demonstrate proficient ability to understand, apply, and
interpret an extensive array of information, variables, and
instruction where only limited standardization exists to define
problems, collect data, establish facts, and draw conclusions.
? Must demonstrate proficient ability to apply mathematical
concepts such as basic algebra and geometry to such tasks as
discounts, interest, portions, percentages, area, circumference,
and volume to practical situations.
? Must demonstrate practical knowledge of computers, word
processing software, inventory software, billing software, system
software, and products applicable to the industry. Additionally,
must demonstrate the ability to quickly and proficiently learn to
use any other technology tools as required for completing job
? Must demonstrate the ability to analyze and interpret general
business periodicals, professional references, technical
procedures, and/or governmental regulations and effectively present
and debate any assortment of the information relevant to the
? Must be able to work regularly scheduled shifts between the hours
of Monday - Friday 9am-6pm and Saturday 9am-5pm. At times a
flexible adjusted work schedule, as needed.
? Must demonstrate the abilities to work in a standard office
setting, this may include but is not limited to: having the stamina
to frequently stand for extended periods of time; maintaining focus
despite interruptions; walking and lifting and/or moving up to
fifty (50) pounds; vision to read printed materials and a computer
screen; hearing and speech to communicate in person and over the
phone; manual dexterity to perform job functions.
This job description has been assessed and found to have no
potential risk of occupational exposure to hazardous chemicals,
blood, or other potentially infectious materials. However, during
some duties it may be necessary to wear personal protective
equipment (PPE). Before performing any activity that requires the
use of PPE, proper training and certification is required.
The statements contained herein reflect general details as
necessary to describe the principal functions of this job, the
level of knowledge and skill typically required, and the scope of
responsibility, but should not be considered an all-inclusive
listing of work requirements. I have reviewed this information and
understand and accept these responsibilities. Any questions
regarding the responsibilities of this position were addressed and
resolved before signing.PI186162262
Keywords: Hoagland Pharmacy, Bellingham , Pharmacy Assistant, Healthcare , Bellingham, Washington
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