BellinghamRecruiter Since 2001
the smart solution for Bellingham jobs

*CS Expert, Assoc

Company: T-Mobile
Location: Bellingham
Posted on: November 25, 2019

Job Description:

Ready to Start 2020 With a New Career?

Apply Now! Hiring for Classes in December 2019!

Be the Expert. Revolutionize Wireless.

Welcome to the Un-carrier. T-Mobile is changing wireless for good and now we're changing Customer Care for everyone. T-Mobile is doing something the carriers can't. We're bringing together a Team of Experts to give our customers an experience unlike any other. We're breaking all the rules and putting customers first. No more talking to machines, no more transfers. Customers have their own team ready to resolve whenever and however they want. And you're invited to join the revolution to be Famous for Care.

Associate Expert

Bring your smarts, individualism and your passion to the coolest role in customer care today - hands down! Being an Expert is about creating experiences that make customers happy and want to stay longer by building trust through resolution. We'll count on you to deliver the Un-carrier experience!

Your career with us will begin as an Associate Expert and after proving your skills, you'll have opportunities to promote to Expert and eventually become a Sr. Expert! We want T-Mobile to be your career destination. We'll partner with you to grow your career by providing ongoing opportunities to hone your skills and achieve your career aspirations.

Okay, wait, we know what you're thinking: how do I become an Expert if I'm just joining T-Mobile? Great question. Here's the deal: bring your passion for customers and excitement for technology - we'll invest in you to become the Un-carrier Expert you were meant to be.

Responsibilities

Here's what we'll count on you to do:

--- Create happy customers - we were named #1 in customer satisfaction every month in 2016 by Nielsen. So we are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve.

--- Provide exceptional service so customers stay longer - we bring our life experiences, knowledge and passion for exceptional service to all we do. We personalize every interaction and provide solutions to take care of our customers and create lifelong T-Mobile fans.

--- Offer thoughtful product and service recommendations - we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience.

--- Have serious fun - we don't take ourselves too seriously. Changing wireless for good is what we do and we love having fun doing it!

Qualifications

What we're looking for in an Expert:

--- You have a High School diploma or GED

--- You're a pro on the computer

--- You know how to juggle multiple tasks at the same time

--- You have an excitement about mobile devices and/or technology

--- You have the flexibility to work any shift, including nights and especially weekends

--- Ability to embrace change and adapt as we continue to define this new role

--- Ability to read and follow instructions for specific customer resolution tasks

--- Ability to exercise basic judgment in identifying and implementing solutions to customer concerns and inquiries with supervision and guidance from managers

--- Ability to work as part of a team to achieve individual and team results

--- Completes training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency on company values, organizational requirements, and competencies needed for the Expert role

--- Also responsible for other duties/projects as assigned by business management as needed

Come on. You know this is the challenge you've been looking for. Take the plunge and apply today. We offer incredible benefits, competitive pay and bonuses, and the chance to build a career that you can take in any direction you want to go! Let's do this already!

Minimum Qualifications

--- At least 18 years of age

--- Legally authorized to work in the United States

--- High School Diploma or GED

--- Pre-employment background screen

Company Profile

As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com

EOE Statement

We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Keywords: T-Mobile, Bellingham , *CS Expert, Assoc, IT / Software / Systems , Bellingham, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Senior Software Engineer
Description: We are looking for a highly talented, collaborative software engineer to help build the backend services for the Google Pub/Sub topic metadata repository in addition to potentially building a client to (more...)
Company: Summit Group Solutions, LLC
Location: Seattle
Posted on: 12/16/2019

Java Developer
Description: ROLE: JAVA DEVELOPER LOCATION: REDMOND, WA DURATION:
Company: Wipro Limited
Location: Redmond
Posted on: 12/16/2019

QA Automation Tester
Description: Bitwise, a data management consulting and services company, uses 20 years of Enterprise Data Management experience to help bridge gaps between traditional EDW and cutting-edge technologies, including (more...)
Company: Bitwise
Location: Seattle
Posted on: 12/16/2019


Software Engineer I, Mobile
Description: THE DIGITAL INNOVATION GROUP DIG at Providence St. Joseph Health is a small but mighty product development and incubation team that is building next-gen tools that give patients convenient and easy (more...)
Company: Providence St. Joseph Health
Location: Seattle
Posted on: 12/16/2019

PHP Developer
Description: Join Hired and find your dream job as a PHP Developer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive salary (more...)
Company: Hired
Location: Lynnwood
Posted on: 12/16/2019

Software Engineer I, Fullstack (Digital Innovation Group)
Description: DESCRIPTION: The DIGITAL INNOVATION GROUP DIG at Providence Health Services is a small but mighty product development and incubation team that is building next-gen tools that give patients convenient (more...)
Company: Providence St. Joseph Health
Location: Seattle
Posted on: 12/16/2019

PHP Developer
Description: Join Hired and find your dream job as a PHP Developer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. You'll receive salary (more...)
Company: Hired
Location: Lilliwaup
Posted on: 12/16/2019

Senior Technical Accountant
Description: Focus Search LLC is recruiting for a Senior Technical Accountant role with
Company: Focus Search LLC
Location: Seattle
Posted on: 12/16/2019

Spanish Tester
Description: ROLE: SPANISH TESTER LOCATION: REDMOND WA TYPE: FULLTIME JOB DESCRIPTION: The candidate should be aware of Testing concepts, have exposure to Windows Platform, Manual Testing
Company: Wipro Limited
Location: Redmond
Posted on: 12/16/2019

Lead Developer (Security Clearance Required)
Description: Join Hired and find your dream job as a Lead Developer Security Clearance Required at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way (more...)
Company: Hired
Location: Lynnwood
Posted on: 12/16/2019

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Bellingham RSS job feeds