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Salesforce Administrator

Company: Faithlife
Location: Bellingham
Posted on: February 25, 2021

Job Description:

The Salesforce Administrator will own responsibility for the successful implementation of (and ongoing operational excellence for) Sales Cloud, Service Cloud and Marketing Cloud. As the Salesforce Administrator, you will work closely with sales, support, marketing, product and finance teams to drive continuous improvements in Salesforce-related frameworks and processes.Reporting RelationshipsDirect Reporting to VP, Sales and Customer SupportLocationBellingham/Greater Seattle, WA; or Phoenix, AZMajor Responsibilities* Play a key role as part of the Salesforce implementation team to drive a successful implementation of Sales Cloud, Service Cloud and Marketing Cloud in 2021* Administer and support Salesforce platform (user setups, profiles and roles, reports and dashboards, customized objects, fields, record types, etc.)* Work with leadership team to document Salesforce-related business requirements and objectives, develop reporting and dashboards as needed to support* Monitor and manage Salesforce releases, features and best practices, make recommendations to leadership as appropriate* Evaluate, recommend and integrate additional technology tools into the Salesforce environment as directed by leadership to meet business requirements and objectives* Lead training for new Salesforce users and provide refresher training as need to current users.Requirements* At least 3 years prior experience as a Salesforce Administrator, preferably in the software/SaaS industry* Salesforce Advanced Administrator certification preferred* Prior experience with and strong understanding of Sales Cloud, Service Cloud and Marketing Cloud* Strong cross-group collaboration skills, ability to drive multiple Salesforce-related initiatives across the company* Strong analytical and quantitative skills* Strong oral and written communication skills* Strong presentation skills * BA/BS degree preferred Benefits* Competitive Salary* 401(k) Retirement Plan* Health Insurance Plan* Free Beverages and EspressoCompany BackgroundFaithlife's mission is to use technology to equip the Church to grow in the light of the Bible. The company delivers integrated value to its customers via its proprietary and leading edge software tools, community collaboration and rich digital content. Faithlife's solutions portfolio connects individual users and Churches to the Word and to their communities.

Keywords: Faithlife, Bellingham , Salesforce Administrator, Other , Bellingham, Washington

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