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Customer Service

Company: Washington Federal
Location: Anacortes
Posted on: May 31, 2021

Job Description:

##Job Description We are seeking a fun and friendly individual who thrives on providing excellent customer service and has the desire to assist in leading a winning team. The position of Customer Service Supervisor (CSS) is responsible for providing courteous and efficient service by assisting in branch business including; deposit operations, staff training/mentoring, scheduling, compliance, and leading the staff to uphold Washington Federal's sales and service culture. ##Requirements The position requires previous experience in a financial services environment and 1-3 years of previous customer service experience. The ideal candidate must have the ability to provide a high-level of accuracy with excellent attention to detail, and excellent writing, verbal, and communications skills. Additionally, the applicant must have strong keyboard skills (speed and accuracy), strong computer application/navigation skills, and the ability to effectively use a variety of information resources (e.g., wiki, knowledge or content management). Bi-lingual (Spanish/English) desired. This is a full-time position; 8 hours a day, 5 days a week. Work schedule includes evenings, Saturday and Sunday hours. *ALL ADDRESSES:* Anacortes, WA *FUNCTIONAL GROUP:* Branch/Retail *Weekly Hours:* 40

Keywords: Washington Federal, Bellingham , Customer Service, Other , Anacortes, Washington

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