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On-Site Applications Engineer

Company: Flowserve
Location: Ferndale
Posted on: October 14, 2021

Job Description:

Job Description:

The Application Engineer sees it all—design, manufacturing, installation and operation of our pumps and seals at our customers’ sites in the oil and chemical industries. In this challenging position the Application Engineer (AE) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The AE is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facility in Anacortes, WA. 

Requirements

  • Communicate the needs of customers to Flowserve, and be the customers’ primary source of information regarding design, application, installation, operation, and maintenance of our centrifugal and liquid ring vacuum pumps, and mechanical seals.  
  • Act as liaison between customers and Flowserve’s sales engineers, reliability engineers, customer service, and manufacturing  
  • Troubleshoot technical problems at our customers’ sites and in-house at our Flowserve Quick Response Repair Center. 
  • Complete projects requiring both hands-on and mathematical approaches such as failure analysis reports, product performance reports, etc. 
  • Evaluate reports and data to support recommendations for improvement, replacement, or repair of equipment. 
  • Present clear verbal and written technical explanations to customers, tailoring content and style to the audience. 
  • Implement and administer the mechanical seal standardization and customer specification process. 
  • Help organize and ensure monthly meetings to maintain visibility on equipment performance.  
  • Provide technical guidance about successful installation and operation of our products, ensuring that standardized installation procedures are followed. 
  • Maintain data regarding customers’ equipment and parts inventories, responding with appropriate actions regarding inventory reduction and consolidation. 
  • Maintain data in engineering systems; process engineering change notices; submit corrective action reports; and maintain current, accurate, organized files. 
  • Help conduct technical training as needed for our customers  

Keywords: Flowserve, Bellingham , On-Site Applications Engineer, Other , Ferndale, Washington

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