Customer Service Representative

Company: Robert Half International
Location: Bellingham
Posted on: January 9, 2022

Job Description:

M-F: 8:30am-5:30pm



- Screening inbound/outbound calls (50-70 calls daily)

- Filing/ scanning

- Various admin duties

- Calling clients on delinquent accounts/collections (on the phones will be 90% of their job)

- Data entry





Major Duties/Responsibilities:

Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers.

Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.

Actively market all branch products and services to individuals.

Perform all other duties as assigned by management.









BASIC REQUIREMENTS:

High School Diploma or comparable education or related training

0-2 years consumer finance or related experience

Cash handling; computer skills; customer service skills

Ability to work with minimum supervision

Excellent communication skills

Proficient working knowledge of Microsoft Windows, Excel and Word Applications

Keywords: Robert Half International, Bellingham , Customer Service Representative, Other , Bellingham, Washington