Customer Care Specialist/ part-time weekends
Company: Cloud Security Alliance
Location: Bellingham
Posted on: May 14, 2022
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Job Description:
Job DescriptionThis position will support a wide range of
customers, members, volunteers, and internal staff through
(primarily) a helpdesk support platform. Tasks include direct
ticket management and issue resolution via Zendesk, crafting and
maintaining articles and FAQs in a static help-center environment,
and constantly learning about CSA's many products, departments, and
research initiatives. Work will be based out of CSA's Bellingham,
WA office, but there is potential for some work to be handled
remotely with flexible hours.Associate's degree or
equivalentSupport Desk experience a plusComfortable working with a
variety of computer programs
Keywords: Cloud Security Alliance, Bellingham , Customer Care Specialist/ part-time weekends, Other , Bellingham, Washington
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