Claim Resolution Specialist III, Personal Property - Large Loss
Company: Liberty Mutual Insurance
Location: Bellingham
Posted on: May 16, 2022
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Job Description:
Advance your career at Liberty Mutual - A Fortune 100
Company!Are you looking to use your customer service skills in a
role where you can see that you are making a difference in people's
lives? Are you looking for a position that allows you to do
meaningful and innovative work in a culture of continuous
improvement? If so, this opportunity could be for you!Liberty
Mutual's Large Loss Claims Property team has an immediate opening
for a Personal Property Claims Specialist. As a Claims Specialist,
you will manage, investigate and resolve assigned Property Contents
claims under general supervision. Responsibilities include
capturing and creating an inventory of damaged/lost contents while
on site, working with various vendors and ensuring that quality
customer service is provided via face to face and phone
interactions.Training is a critical component to your success and
that success starts with reliable attendance. Attendance and active
engagement during training is mandatoryCurrently hiring for the
following locations:LA/MS/ARWestern TXPacific Northwest, NV,
IDPittsburgh, PAKansas CityCAResponsibilities:Responsible for
claims handling personal property losses to include large
loss.Works in concert with large loss adjusters for scheduling,
inventorying, adjustment and relocation assistance.Performs on-site
inventory inspection and specific detail capture (50% minimum
on-site) to provide to policyholder for pricing.Develops expert
list/websites for various product categories. Utilizes multiple
third-party vendors for pricing. Documents the file
accordingly.Provides quality customer service. Provides insured
with policy information to include coverage, limitations,
replacement or ACV options.Works with and may coordinate a number
of vendor services such as contractors, emergency repair, cleaning
services and various replacement services.Ability to travel
domestically 50-100% of the time dependent on loss locations and
volume (M-F*)*May be called upon for catastrophe duty in which
weekends maybe required.May provide assistance on files handled by
Claims Representatives in other organizations with-in person
inspections or policyholder contact when needed.Attends product
seminars/shows to build personal property expertise.Strong written
and oral communications skills required.Good interpersonal,
analytical and negotiation skills requiredCustomer service
experience preferredKnowledge of coverage types provided within
various homeowner policies.Experience in interior design,
electronics, appliances, antique-collectibles, clothing and
furniture retail preferred.The capabilities, skills and knowledge
required is normally acquired through a Bachelor's degree or
equivalent experience and 6-12 months of directly related
experience.Ability to obtain proper licensing as required.At
Liberty Mutual, our purpose is to help people embrace today and
confidently pursue tomorrow. That's why we provide an environment
focused on openness, inclusion, trust and respect. Here, you'll
discover our expansive range of roles, and a workplace where we aim
to help turn your passion into a rewarding profession.Liberty
Mutual has proudly been recognized as a "Great Place to Work" by
Great Place to Work - US for the past several years. We were also
selected as one of the "100 Best Places to Work in IT" on IDG's
Insider Pro and Computerworld's 2020 list. For many years running,
we have been named by Forbes as one of America's Best Employers for
Women and one of America's Best Employers for New Graduates-as well
as one of America's Best Employers for Diversity. To learn more
about our commitment to diversity and inclusion please visit: We
value your hard work, integrity and commitment to make things
better, and we put people first by offering you benefits that
support your life and well-being. To learn more about our benefit
offerings please visit: Liberty Mutual is an equal opportunity
employer. We will not tolerate discrimination on the basis of race,
color, national origin, sex, sexual orientation, gender identity,
religion, age, disability, veteran's status, pregnancy, genetic
information or on any basis prohibited by federal, state or local
law.12
Keywords: Liberty Mutual Insurance, Bellingham , Claim Resolution Specialist III, Personal Property - Large Loss, Other , Bellingham, Washington
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