Hospitality Aide - Highland Health and Rehabilitat

Company: Cascadia Healthcare
Location: Bellingham
Posted on: July 30, 2022

Job Description:

Job Description Position Summary:Provides support and assistance to Nursing Department and staff.Qualifications Education:

• High school diploma or equivalent preferred. Licenses/Certification:
  • None required.Experience:
    • Six months experience in a long-term care or hospitality environment preferred.Essential Functions
      • Makes residents' beds.
      • Labels resident clothing and belongings, completes resident inventory of belongings list.
      • Distributes personal and facility laundry.
      • Passes meal trays and offers basic tray set-up.
      • Serves food and busses dishes in the dining room.
      • Transports/escorts residents to areas within the facility, e.g. dining areas, activities, resident care conferences, etc.
      • Assists residents to interact with activity programming.
      • Stocks resident supplies.Other Functions
        • Performs other tasks as assigned.
        • Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, , applicable federal and state laws, and applicable professional standards. Knowledge/Skills/Abilities
          • Ability to communicate effectively with residents and their family members.
          • Ability to learn infection control techniques.
          • Ability to be patient, compassionate and polite. Core Values & Behaviors that Improve Lives
            • Demonstrates a culture of service and a commitment to doing "good" by improving lives.
            • Regularly exhibits behaviors that support the values of the company – Family, Ownership, Responsibility, Celebration, and Experience.
            • Work ethic reflects a passion for exceeding patient/resident expectations.
            • Solicits patient/resident feedback to understand their needs and the needs of the community. Advocates for raising the bar of patient/resident care within the facility and influences others to take actions that increase the quality of person-centered care.
            • Displays responsibility by taking ownership of quality care. Shows dedication to enriching the lives of our patients/residents through empathy and compassion.
            • Exhibits a commitment to results by looking for and recommending/implementing process for performance improvements.
            • Demonstrates commitment to interpersonal excellence through professional greetings, proper telephone and email/social media etiquette, common courtesy, a professional attitude and appearance.
            • Enriches the facility culture by participating in company hosted and endorsed celebrations and events.
            • Recognizes the benefits of team collaboration. Shows respect for fellow employees by working together to get the job done.
            • Effectively addresses patient/resident and family member concerns and resolves conflict in a manner that is consistent with our culture.
            • Complies with company policies, as well as governing state and federal laws and regulations. Seeks clarification of leaders when there are questions of policy or governing law.
            • Protects patient/resident privacy and dignity.
            • Maintains positivity while interacting with co-workers, patients/residents and guests at the facility. CREATING A FORCE FOR GOOD

Keywords: Cascadia Healthcare, Bellingham , Hospitality Aide - Highland Health and Rehabilitat, Other , Bellingham, Washington