Trainer I

Company: Cambia Health Solutions, Inc
Location: Burlington
Posted on: March 17, 2023

Job Description:

Trainer ITeleflex in WA, ID, OR, and UT Primary Job Purpose:The Regence Operations Trainer I is responsible for providing education through maintenance and delivery of Regence Operations processes and procedures. Trainers evaluate participant performance and effective application of learning principles.Normally to be proficient in the competencies listed below:The Regence Operations Trainer I would have two years' experience in operational areas to include customer service, claims, membership and/or delivering training in a matrixed environment or equivalent combination of education and experience.Responsibilities:

• Develop limited content and ensure consistency for all training material including performing updates as necessary to reflect current practices
• Facilitate all day-to-day aspects of the classroom environment to meet the needs of a diverse audience, including providing leadership to participants, monitoring student progress and communicating with business leaders
• Deliver Regence operations training modules with attention to and adjustment for learning styles, retention and recall of material taught
• Stay abreast of industry updates, methodology, changes and best practices and makes recommendations for implementation of industry best practices
• Conduct routine audits to assess the effective application of knowledge and make real-time changes to the presentation of training materials when necessary
• Performs continuous assessment of participant performance in order to validate and adjust delivery method to ensure knowledge transfer
• Maintains knowledge of operations systems, updates, changes and innovations in order to analyze training practices for effectiveness by performing job functions of training focus areas, attending team meetings, side by side observations and quality or transactions monitoringMinimum Requirements:
  • Demonstrated ability to command the attention of an audience while training both in person and virtually
  • Demonstrated strong written and verbal communication skills including the ability to tailor both content and style to effectively reach a diverse audience in a variety of settings
  • Demonstrated ability to coach, facilitate, motivate and inspire people to achieve work success and to connect their jobs to the company cause
  • Ability to adjust working styles as necessary to work independently or within a team to achieve training goals and deliverables
  • Demonstrated desire to learn and adjust performance based on provided feedback to enhance delivery and development of course materialWork Environment:
    • No unusual working conditions.
    • Work primarily performed remotely, but may be required to work on-site in the future.

Keywords: Cambia Health Solutions, Inc, Bellingham , Trainer I, Other , Burlington, Washington