Client Service Representative

Company: Omnitrans
Location: Bellingham
Posted on: January 14, 2021

Job Description:

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Client Service Representative

Company Profile:

Omnitrans Inc. is widely recognized as the premier supply chain solution provider for importers and exporters across North America. Our approach is defined by our high client quality services and our level of excellence through our different offices around the globe. We offer a work environment based on the career development of individuals, a focus on work-life balance, a competitive compensation and benefits package as well as a driven and passionate team. Come join a growing company that loves to see their employees succeed!

Job Requirements:

• More than 1 year of experience in a customs brokerage or logistics environment (a must have);
  
• Strong attention to detail;
  
• Solid communication and interpersonal skills;
  
• Ability to multi-task;
  
• Highly organized
  Omnitrans is an Equal Opportunity Employer. We thank all applicants for their interest, however, only candidates under consideration will be contacted.
  
  Job Description:
  METRO Customs Brokers is seeking a US Import Client Service Representative to join our team in Rouses Point, New York.
  
  As the official point of contact with clients, the ideal candidate will coordinate customs clearance of shipments entering the United States through the collection of documentation and information and through effective communication with all stakeholders.
  
  Benefits:
  
  • Dental, medical, personal days and more.
    
    Please note that candidates from NY and Washington states and Garden City can apply.
    
    Responsibilities:
    
    • Open files for new shipments. (Complete proper forms, enter data in the system);
      
    • Ensure that all documents required to release goods have been received;
      
    • Communicate with different departments to obtain accurate information;
      
    • Review the content of documents to validate compliance;
      
    • Contact clients to obtain and to confirm information related to these documents such as; descriptions of goods, address discrepancies, shipping manifests, commercial invoices etc;
      
    • Send proper documentation to agents at the various ports of entry for submission to customs;
      
    • Coordinate processing of shipments;
      
    • Communicate with customs to resolve shipment issues;
      
    • Contact clients when shipments are released, provide necessary changes for US Customs;
      
    • Answer client questions related to shipment processes;
      
    • Process additional charges and obtain authorization from client to confirm;
      
    • Perform other general clerical duties such as photocopying, faxing, filing.
      
      Apply Online Below
      
      

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