HVAC / Electrical Service Dispatcher
Company: West Mechanical Inc.
Location: Bellingham
Posted on: May 9, 2022
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Job Description:
Job Description West Mechanical is a local HVAC, Electrical
company serving the greater Bellingham area. We are looking for a
motivated, dependable team player with an eye for detail to make an
immediate impact in our service department as a full time
Electrical and/or HVAC Service Dispatcher . We are committed to
providing "The Best for the Best" service to our quickly expanding
following of loyal and satisfied customers. When you join our team,
you are more than a number, you are a valued member of our family.
Pay Scale: $20.00 - $28.00, dependent upon experience Spiffs
Benefits Hiring Bonus Benefits : Health Insurance, Paid Vacation,
Paid Holidays, Paid Sick, and direct deposit Work Hours: 8:00am to
5:00pm, Monday through Friday, some overtime as needed Primary Job
Function: Maintain the Electricians and / or HVAC Service
Technicians' daily schedules and dispatch the technicians as
service calls are completed. Schedule return trips with customers
when parts are in. Maintain the on call schedule for electricians,
service technicians. Maintain customer database with current
information. Clear and concise communications with department
managers, employees and company customers, including keeping
customers appraised as to company schedule and requested
lead-times. Provide accounting with maintenance contract billing
information. Prepare service invoices and timecards for processing.
Qualifications Desired: 2 years dispatching field personnel within
a service-related industry Dispatching experience within electrical
industry a huge plus Dispatching within HVAC a huge plus
ServiceTitan experience a HUGE plus $1000 hiring bonus for
well-qualified applicants Knowledge of electrical or HVAC industry
is helpful but not required Advanced customer service skills
Ability to multi-task within a fast-paced environment
Organizational skill set Geographical knowledge of service area or
map reading skills Intermediate to Advanced Computer skills
Intermediate to Advanced working knowledge of MS products; Excel,
Word, and Outlook High school diploma or its equivalent
Keywords: West Mechanical Inc., Bellingham , HVAC / Electrical Service Dispatcher, Professions , Bellingham, Washington
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