BellinghamRecruiter
the smart solution for Bellingham jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Bellingham
Posted on: November 30, 2018

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLSasha3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Bellingham , Inbound Travel Consultant, Professions , Bellingham, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL A - TCU Account - No Touch - PAY INCREASE!
Description: Details: br br Temperature Controlled account available New pay increase Average 57,000 per year100 No Touch Freight Want to make more money Different pay packages available.Average length of (more...)
Company: Werner Enterprises
Location: Bellevue
Posted on: 12/10/2018

Owner Operators and Company Drivers - Benefits Available!
Description: Cannon Transport is hiring Company Drivers Cannon Transport is hiring Owner Operators and Company
Company: Cannon Transport
Location: Bellevue
Posted on: 12/10/2018

Warehouse Order Pickers
Description: We're already gearing up for the fast approaching holiday season and need your help to keep it running without a hitch This is a great opportunity for candidates interested in full-time work This position (more...)
Company: TERRA Staffing Group
Location: Seattle
Posted on: 12/10/2018


Hiring OTR Flatbed Drivers
Description: Love the open road Want to see more of the country We have the job for you. There are truck drivers, then there are flatbedders. We know that hauling a flatbed isn't for everyone. Even in an industry (more...)
Company: System Transport
Location: Renton
Posted on: 12/10/2018

Dedicated Drivers - CDL-A Truck Driver Job - Home Time [193]
Description: Hub Group Dedicated is looking for CDL-A day cab drivers in the Kent and Portland, WA areas This is a local position, so
Company: Hub Group
Location: Monroe
Posted on: 12/10/2018

Bus Driver/Coach Operator Trainee
Description: BUS DRIVER/ COACH OPERATOR TRAINEE br br Are you a customer focused person Do you want have a positive impact on your community through your contributions and make meaningful change to people's daily (more...)
Company: Community Transit
Location: Everett
Posted on: 12/10/2018

Dedicated CDL-A Driver Position - Local Position With Great Pay [281]
Description: Hub Group Dedicated is in high demand for CDL-A drivers in your area Local positions available, and
Company: Hub Group Trucking
Location: Marysville
Posted on: 12/10/2018

Class A CDL OTR Team Truck Drivers
Description: Looking For Top Miles Pay Our Team Driving Opportunities Get You There With opportunities to earn industry-leading pay and frequent home time, it s no wonder why more CDL-A truck driver teams are recognizing (more...)
Company: Hill Brothers Transportation
Location: North Bend
Posted on: 12/10/2018

Reefer CDL-A Truck Driver
Description: DRIVEN TO BE THE BESTProvide your contact information, and a recruiter will contact you shortly Reefer Like a DeckerReady to run Decker's hiring and running areas cover the majority of the U.S., giving (more...)
Company: Decker Truck Line, Inc.
Location: Baring
Posted on: 12/10/2018

Driver - Entry level
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive. What you need to (more...)
Company: Uber
Location: Kirkland
Posted on: 12/10/2018

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Bellingham RSS job feeds