BellinghamRecruiter
the smart solution for Bellingham jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Bellingham
Posted on: January 1, 2019

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLSasha3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Bellingham , Inbound Travel Consultant, Professions , Bellingham, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A Company Driver Local Opportunities - Monroe
Description: CDL-A Company Truck Driver OpportunitiesAt SYSTEM TRANSPORT, we value your FLATBED experience. Join our family and you
Company: Trans-System
Location: Monroe
Posted on: 01/17/2019

LTL CDL-A Drivers - Home Weekly - Average $87,500 Annual wit
Description: LTL CDL-A Drivers About Employer Employer Services is the private fleet for Ashley Furniture Industries, Inc., the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one (more...)
Company: Ashley Distribution
Location: Bothell
Posted on: 01/17/2019

Uber Driver Partner (Part Time Independent Contractor)
Description: Drive with Employer and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive.What you need (more...)
Company: Uber
Location: Bothell
Posted on: 01/17/2019


Dedicated CDL-A Driver Positions Available - Great Pay [205]
Description: 866 982-4908 Hub Group Dedicated is looking for CDL A truck drivers in the Kent, WA area This
Company: Hub Group Trucking
Location: Puyallup
Posted on: 01/17/2019

CDL A - Dedicated - $75,000 per year average!
Description: Details:Dedicated opportunity out of Berwick, PAAverage yearly pay - 75,000 Home WeeklyDriver unloadRelocation bonus for those who qualify ask recruiter for details 850 weekly minimum for 1st two (more...)
Company: Werner Enterprises
Location: Seattle
Posted on: 01/17/2019

Uber Driver Partner
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive.What you need to know: (more...)
Company: Uber
Location: Lake Stevens
Posted on: 01/17/2019

Uber Driver Partner
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive.What you need to know: (more...)
Company: Uber
Location: Black Diamond
Posted on: 01/17/2019

Class A CDL Local Truck Driver- Hazmat and Tanker endorsements req'd
Description: SENTINEL TRANSPORTATIONGASOLINE / DIESEL TANKER TRUCK DRIVERS NEEDEDRenton WA AreaINDUSTRY LEADING PAY BENEFITSEarning potential of 90,000 PLUS per year ul New Wage Increase to 30/hr after
Company: Sentinel Transportation
Location: Mercer Island
Posted on: 01/17/2019

CDL-A Company Truck Driver - $55K+ Average Pay! - Bellingham
Description: CDL-A Company Truck Driver br CDL-A Company Truck Driver Opportunities br James J Williams JJW has safely and efficiently transported dry and liquid
Company: Trans-System
Location: Bellingham
Posted on: 01/17/2019

Warehouse Worker? Earn Extra Income - Drive for Postmates!
Description: Warehouse Worker Earn Extra Income - Drive for Postmates Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers
Company: Postmates
Location: Seattle
Posted on: 01/17/2019

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Bellingham RSS job feeds