BellinghamRecruiter Since 2001
the smart solution for Bellingham jobs

Analyst, Dedicated Care - Bellingham

Company: T?Mobile
Location: Bellingham
Posted on: June 4, 2019

Job Description:

What you'll do in your role. Perform audits for Dedicated Care Representatives on reports completed for internal and external customers and provide consistent feedback to ensure accuracy and efficiency. Work in partnership with Business Support to assess any system and process related needs for Dedicated Care. Analysis may include but is not limited to: identifying policy and process gaps, analyzing representative work practices, monitoring account maintenance, providing departmental reports, and other initiatives. Answer report and system related questions from the Dedicated Care and Business Sales teams, including, but not limited to: Business Objects (BO), I-Billing, Kana, T-Star, i-HLR, Excel, Samson, Remedy, and the Automated Reported Tool (ART). File tickets for system issues related to reporting tools. Frequent cross-functional interaction with Business Sales, Dedicated Care, Sales Operations, and other support teams. Work with Dedicated Care Representatives to standardize, create, and modify reports. Answer process and policy questions for frontline employees. Responsible for maintaining the service level agreement within the Dedicated Care Analyst mailbox. Responsible for other Duties/Projects as assigned by business management. Including but not limited to: training Dedicated Care Representatives and attending customer/sales conference calls as needed; Analyze workload and availability of Dedicated Care resources, and interact with Business Sales and Operations to manage, analyze, and select accounts eligible for on boarding into Dedicated Care; and Manage project process and completion for department or company initiatives. Also responsible for other Duties/Projects as assigned by business management as needed. The experience you'll bring.

Keywords: T?Mobile, Bellingham , Analyst, Dedicated Care - Bellingham, Professions , Bellingham, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Remote Class A - CDL Route Driver based out of Eugene, OR
Description: Call us today at 866 842-6859, or apply online below Class A - CDL Route Drivers OPPORTUNITIES ROLLING Who We Are O'Reilly is a Fortune 500 auto parts company with over 80,000 and growing team members, (more...)
Company: O'Reilly Auto Parts
Location: Puyallup
Posted on: 06/18/2019

Amazon - Warehouse Team Member (Part-Time, Seasonal) (Puyallup,WA)
Description: Come apply with us today Every year, millions of orders make their way through Amazon Fulfillment
Company: Amazon
Location: Puyallup
Posted on: 06/18/2019

Amazon - Warehouse Team Members (Walk-In Events Monday-Friday!) (Mukil
Description: Come apply with us today Every year, millions of orders make their way through Amazon Fulfillment
Company: Amazon
Location: Mukilteo
Posted on: 06/18/2019


Commercial HVAC Restaurant Equipment Technician
Description: Openings in both Seattle and Tacoma for this position 3Wire is looking for experienced and professional Service Technicians for our Commercial Kitchen Equipment Service locations. Our company repairs (more...)
Company: 3Wire
Location: Seattle
Posted on: 06/18/2019

Construction Carpenter
Description: Start a new career with Pacific Partners Insulation , a part of the Installed Building Products IBP Family of Companies. We are one of the largest insulation installers serving the U.S. residential (more...)
Company: Installed Building Products
Location: Kent
Posted on: 06/18/2019

Amazon - Warehouse Team Member (Full-Time Opportunities) (Graham,WA)
Description: Come apply with us today Every year, millions of orders make their way through Amazon Fulfillment
Company: Amazon
Location: Graham
Posted on: 06/18/2019

Class B/C Truck Driver - Union Shop - Bothell, WA
Description: TOP logistics pros deserve top CAREER ADVANTAGES. Class B/C TRUCK DRIVER - Position domiciled in Bothell, WA - Union Shop Hiring Truck Drivers Transervice, a fast growing logistics company, is currently (more...)
Company: Transervice Logistics
Location: Auburn
Posted on: 06/18/2019

Amazon - Warehouse Team Member (Starting at $15/hr) (Black Diamond,WA)
Description: Come apply with us today Every year, millions of orders make their way through Amazon Fulfillment
Company: Amazon
Location: Black Diamond
Posted on: 06/18/2019

CDL-A Owner Operator Diving Job
Description: Now Signing on Owner Operators The Commercial Truckload Division is a fleet that OTR and Regional transporting dry van shipments which include new products, store fixtures, office furniture and trade (more...)
Company: Drive Atlas
Location: Bellingham
Posted on: 06/18/2019

Driver - Local Night Intermodal Truck Driver - Class A CDL - Schneider National
Description: Schneider Local Intermodal truck drivers get home daily and earn up to 65,000 per year . Truckers in this CDL driving position haul 99 no-touch freight containers - 50 drop-and-hook - in and out of (more...)
Company: Schneider
Location: Auburn
Posted on: 06/18/2019

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Bellingham RSS job feeds