Customer Service Representative (CSR)

Company: Rice Insurance
Location: Bellingham
Posted on: February 16, 2021

Job Description:

Are you looking for an energetic company to share your talents with that offers stability and an excellent career trajectory? If so, you are a good fit for the position of Customer Service Representative. This is an entry role position where you will utilize your love of learning and highly efficient technical skills to support your team and assist clients with their basic insurance needs. This is a gateway position providing opportunities for advancement as a CSR professional. Want more information? Want to see what current employees are saying about Rice Insurance? Check us out on Glassdoor Employee Benefits

• Energetic, innovative, and collaborative work environment
• Competitive compensation
• Generous paid vacation, sick time, and holidays
• 401K
• Work/life balance
• Personal development, training, and mentorship
• Opportunities and potential for advancement
• 1-hour lunches Major Responsibilities
  • Maintain and solidify relationships with clients
  • Assists with processing documents, changes, and client billing
  • Clearly and timely complete and document all actions and correspondence into agency operating system
  • Assist with creating and verifying accuracy of sensitive correspondence
    • Prefer minimum 1-year professional office experience. Experience in banking or finance is a plus
    • Willingness to obtain and maintain Property and Casualty insurance license (education and licensing paid for by Rice Insurance)
    • Demonstrate strong technical and analytical skills with a proficiency in Microsoft Office Products
    • Detail oriented and accurate
    • Demonstrate strong communication skills
    • Ability to conduct professional correspondence via Outlook
    • Possess a positive attitude and excellent interpersonal and customer service skills
    • Self-motivated
    • Maintain confidentiality of information
    • Strong time management skills with the ability to prioritize and meet deadlines
    • Target 60 WPM typing speed
      
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Keywords: Rice Insurance, Bellingham , Customer Service Representative (CSR), Sales , Bellingham, Washington