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Front Desk Agent - Swing Shift

Company: Candlewood Suites
Location: Burlington
Posted on: November 20, 2022

Job Description:

Must be 18 or older Swing Shift 5 shifts (Wednesdays, Thursdays, Fridays, Saturdays, Sundays ) that are 3pm-11pm (possible flexibility on days) 40 hours/week Must Work Weekends Job Purpose:Serves guests by completing registration; controlling room assignments.Duties: Welcomes guests by greeting them; answering questions; responding to requests. Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures; issuing door cards. Establishes credit by verifying credit cards or obtaining cash. Directs guests to room by showing location on hotel map; calling bellhop. Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc. Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel. Maintains records by entering room and guest account data. Collects revenue by entering services and charges; computing bill; obtaining payment. Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements. Secures guests' valuables by placing valuables in safe deposit box. Contributes to team effort by accomplishing related results as needed. maintains a clean working environment with our extra cleaning protocolsSkills/Qualifications:Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening, HousekeepingJob Type: Full-timePay: $16.00 - $17.00 per hourBenefits: 401(k) 401(k) matching Employee discount Health savings account Paid time offSchedule: 5x8 8 hour shift Evening shift Holidays Weekend availabilitySupplemental pay types: Bonus payAbility to commute/relocate: Burlington, WA 98233: Reliably commute or planning to relocate before starting work (Required)Experience: Hotel experience: 1 year (Preferred)Work Location: One location

Keywords: Candlewood Suites, Bellingham , Front Desk Agent - Swing Shift, Sales , Burlington, Washington

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